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Important Phone numbers to report a lost or stolen Visa Debitcard or ATM card or your Platinum MasterCard.
These numbers go directly to the card companies, during business hours please contact the credit union by phone or email, to report a lost card, so we are able to order a replacement for you.
VISA Debit Card--------800-554-8969
MasterCard--------800-991-4964
Have you received a "SMiShing" attack (also known as text phishing)?
Text message originating from either notice@jpecu or message@cccu:
-ABC CU-has-deactivated-your-debit_card.
To-reactivate-contact:210957XXXX
-This is an automated message from ABC Bank. Your ATM card has been suspended. To reactivate call 1-866-215-XXXX
Text message originating from sms.alert@visa.com:
-sms.alert@visa.com/VISA. (Card blocked)Alert. For more information please call 1-877-269-XXX.
If you have received either of these message they are FRAUD!!!! SCCU will only ask your name, account number with the credit union, date of birth, and/or last four digits of your social security number, we will never ask for CVV2 or a PIN number!!!!!!!
Please let us know your concerns if you have had these text messages.
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